Access Care + onDiem have partnered together.
onDiem is an easy-to-use online platform that connects dental practices with verified dental hygienists, dental assistants, and front office team members looking to pick up shifts.
onDiem is fully vetted and contracted with Access Care to ensure that our high standards for liability and indemnification are met.
- There is a $0 temp-to-perm fee for hiring a temp directly to the office— meaning if you offer a full-time position to a temp, no conversion fees are owed to the agency.
- An average of 10% lower than traditional staffing agencies— meaning you will pay less for much-needed coverage!
- The key to success is offering competitive pay rates!
*Please note, like any temporary staffing agency, there is no guarantee that there will be an available temp for the shift that you post; however, onDiem will post shifts on social media and market them to drive interest in listed positions.
Office Manager/Team Lead Resource for Team Questions/Responses related to Temp Providers
Cancellation fees:
- 25% of the total invoice if a scheduled shift is canceled within 24–72 hours of the shift start time.
- 100% of the total invoice if a scheduled shift is canceled with less than 24 hours' notice.
- No charge if cancellation is due to the professional.
Most importantly, we want you to understand that you are an important member of our team. As a provider and a dental hygienist, you are an important link in our patient’s oral and overall health. You likely are aware that we have had a job posted for (insert position – full time/part time) and we are continuing to source for a permanent team member in this role. In the interim, we can provide access for our patients to get scheduled and receive care through a partnership with temporary team member positions. While these positions can at times fluctuate with market wages as there are many variables that impact the market with temps. It is important for you to also understand that a temp position does not have the same securities of a permanent position. These things can include: regularly scheduled hours, standard operating procedures for safety and clinical care, a growing rapport with patients and team members, and other benefits, and that is why the wages can vary.
onDiem offers a zero temp-to-hire conversion fee, you are encouraged to offer open positions to the professionals working with onDiem
Please understand that the providers who will join us for temporary shifts may find our practice to be the “forever home” they are looking for. In order for them to see and feel our culture, each of you will play a role. Think about the importance of welcoming them, showing them around, supporting them throughout the day and sharing with them more about our practice and team. Temp providers often decide to join a team permanently based on their experience filling a temp shift.
Practice User Training
- Go to onDiem.com or click the sign in option on the banner at the top of this page
- Click login and use your email address as your ID
- You should have received a temporary password to use but can click the forgot password option to reset it
- go to the settings once logged in to update a password that you will remember for future use.
- Find the previous shift on the calendar.
- Select ‘Review Timesheet’ (bolded in red) from the calendar view.
- You can view the timesheet status and submit any changes if needed.
- No payment should be made at the practice level as the invoices are sent to the corporate level for processing.
- Click on the spyglass icon (second from the top left).
- Use filters such as position, distance, and more to find the right professional for your needs.
- Only professionals that have login in the last 30 days will show up here but ALL pros in a 50 mile radius will be alerted to your job when posted.
- Click on the shift listing.
- Click on 'Messages' on the left side.
- At the bottom of the screen, click on 'Start a message with Chandra G.'
** Note: You can only send messages to a professional if they are scheduled for a shift or if they have sent you a message first.
- Locate the shift you want to send offers for.
- Click ‘Offer to Pros’ under the shift listing.
- Select 'All' or pick specific professionals you’d like to offer the shift to.
- Hit ‘Make Offer’ to complete the process.
- Offering process directly from job listing is currently limited to only being sent to the professionals that have identified that day as available on their calendars. This is a newer feature and many have not yet completed this request. They are however still getting alert of your posts.
- Find the date of the listing you’d like to replicate.
- Click on the three dots in the calendar date section.
- Select 'Copy.'
- This will allow you to reuse the previous job post. You can make any necessary changes and even select multiple dates if the information remains the same for future listings.
- Locate the shift that has pending offers/requests (you’ll see a red alert symbol in the upper right corner on the shift date, and 'requests' will be displayed in red under the listing description).
- Click on the listing to view pending requests/offers.
- From here, you can see who has requested the shift or review any offers that were sent.
- Log in to your onDiem account.
- Navigate to the date of the listing you need to cancel.
- Click on the three dots next to the listing description.
- 'Cancel' if the listing has a scheduled professional or any pending requests/offers. If there is no one scheduled and no outstanding requests/offers, select 'Delete.'
- Log in to your onDiem account and click the briefcase icon (third down on the upper left).
- At the top of the calendar, scroll through the months to find the date you need.
- Select the date on the calendar and click ‘Create a Job Post’ at the bottom of the date section.
- Enter the necessary shift details.
- If the hours match for the day, you can choose multiple days on the calendar within the post module (adds a blue ring around date) which will bulk post and duplicate that post for you to all those days chosen.
- at the top of the screen when creating job listing details, click the box nest to "make post private"
- this link will then not be seen on our platform but you can send it to a SafePay professional, someone you select in the find professional section, or by copying the link from the post.
- Log in to your onDiem account and click the briefcase icon (third down on the upper left).
- At the top of the calendar, scroll through the months to find the date you need.
- Select the date on the calendar and click ‘Create a Job Post’ at the bottom of the date section.
- Enter the necessary shift details.
- If the hours match for the day, you can choose multiple days on the calendar within the post module (adds a blue ring around date) which will bulk post and duplicate that post for you to all those days chosen.
- click on the 5th icon on the menu to the left (looks like an open drawer with files)
- at the center of the screen, click "onDiem Temps" to see all scheduled professionals
- click on the name of the professional and you can now access the license details should you need them to set up an access in your PMS
- make an active private post first
- go to the icon on the left side menu with three people standing together
- click invite SafePay pro and add the information required
- select the date this person will work and send
- alert the professional to look for an email with an invitation link from us and let them know they need to complete onboarding process before the end of their shift
Access Care approved post verbiage
At Access Care Health, we’re changing the way communities experience dental care—by taking it mobile! Our mobile dental events bring quality care and whole-body health education directly to the people in a vibrant, community-driven environment. We’ve created a modern, mobile setting that supports both patient comfort and team success. We’re currently looking for an X-ray Certified Dental Assistant who’s ready to step outside the traditional office setting and help us deliver exceptional care wherever it's needed.
Role Requirements and Experience
As a key member of our mobile team, you’ll support both clinical and patient experience responsibilities. Your day-to-day will include:
- Setting up and breaking down operatories in our Mobile Dental Unit
- Taking digital radiographs and intraoral photos
- Maintaining infection control and sterilization protocols
- Assisting with treatment preparation and patient care
- Supporting patients in understanding and scheduling treatment and recare
- Performing light office and admin tasks as needed
- Collaborating with the clinical team to ensure a smooth and exceptional care experience
- Completing accurate notes and assisting with charge-out procedures
Minimum Qualifications
- X-ray Certification (required for dental assisting in [Insert State])
- Compliance with all credentialing and licensing requirements set by the state dental board
- Current CPR Certification
- Working knowledge of infection control, dental assisting procedures, and patient support
Preferred Experience
- A passion for working in community-based, nontraditional care settings
- Flexibility and a strong work ethic in a mobile or fast-paced environment
- Strong communication and organizational skills
- A team-first mindset with a commitment to delivering compassionate care
At Access Care Health, we’re on a mission to bring quality dental care directly to the community—one mobile event at a time. Our mobile dental unit provides whole-body health education and preventive care in a vibrant, accessible setting designed for both patient comfort and provider ease. We’re currently seeking a Locum Tenens Dentist for a temporary, event-based role focused on hygiene services and community engagement. If you're looking for something refreshingly different from the traditional office grind, this opportunity is for you.
Role Requirements and Experience
This is a temporary, hygiene-focused mobile dental event where your primary role will be to oversee patient care and provide support to the clinical team. Responsibilities include:
- Performing patient exams and hygiene procedures as needed (no restorative work)
- Supporting a clinical team consisting of 1 Dental Hygienist and 2 Dental Assistants
- Working in a 2-chair mobile dental unit environment
- Using loupes with light (no overhead operatory light available)
- Ensuring accurate note-taking and charge-out documentation
- Collaborating with staff to deliver an excellent patient experience
Minimum Qualifications
- Active State-Issued Dental License in good standing
- Current Basic Life Support (BLS) certification
- Compliance with any applicable credentialing requirements as set by the state dental board
Preferred Experience
- Experience in public health, mobile dentistry, or community-based care
- Interest in whole-body wellness and patient education
- Comfortable working in a fast-paced, temporary event setting
- Strong leadership and team collaboration skills
At Access Care Health, we’re redefining what dental care looks like—by taking it on the road! Our mobile dental events combine whole-body health education with high-quality, on-site dental care, all in a fun, engaging environment. We’ve designed our Mobile Dental Unit with both patients and providers in mind—modern, community-focused, and full of positive energy. We’re looking for a Dental Hygienist who’s excited to step outside the traditional op and help patients feel comfortable, secure, and truly cared for.
Role Requirements and Experience
You’ll play a key part in delivering preventive care and patient education in a unique mobile setting. Responsibilities include:
- Set-up and breakdown of mobile operatories
- Performing preventive hygiene procedures with excellence
- Taking radiographs and intraoral photos
- Managing infection control and sterilization of instruments and equipment
- Helping patients understand recare and treatment needs
- Accurately charting and charging out procedures
- Working closely with a team to ensure a smooth and positive patient experience
Minimum Qualifications
- Current Dental Hygienist License in [Insert State]
- Compliance with all credentialing and licensing requirements set by the state dental board
- CPR Certification
- Excellent working knowledge of dental hygiene procedures, patient screening, and medical history documentation
Preferred Experience
- Passion for community care and whole-body wellness
- Enthusiasm for learning and growing your clinical skillset
- Flexibility and positivity—especially in a fast-paced, mobile care environment
- A desire to make a real difference in patients’ lives
At Access Care Health, we’re bringing a fresh approach to dental care—by taking it mobile. Our mission is to deliver high-quality, whole-body health-focused dental services directly to communities in a setting that’s dynamic, welcoming, and impactful. We’re looking for friendly, organized, and adaptable Office Staff to support our mobile dental events and ensure every patient has a seamless experience from arrival to departure.
Role Requirements and Experience
- Greeting and checking in patients
- Managing patient paperwork and verifying information
- Assisting with scheduling and follow-up appointments
- Supporting the dental team with logistics and organization
- Coordinating patient flow in a mobile environment
- Maintaining a positive, helpful presence throughout the event
Minimum Qualifications
- Prior experience in a dental, medical, or customer service setting
- Basic understanding of dental terminology and procedures (preferred but not required)
- Strong organizational and communication skills
- Comfortable using digital tools for scheduling and patient records
- Ability to work in a fast-paced, team-oriented environment
Preferred Experience
- Experience in mobile, public health, or event-based care settings
- Adaptability and a proactive approach to solving problems
- Enthusiasm for community-based healthcare and patient advocacy
OnDiem SafePayTM
Maintain compliance and reduce costs with your existing temps.
Invite local professionals to join and use onDiem for temp shifts at your practice. You'll receive a discounted service rate each time the professional works at one of your practice locations. onDiem will handle the payroll, malpractice and workers' comp insurances.
Use the shareable flyer to help your referred professionals get started with onDiem.
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