onDiem

onDiem is fully vetted and contracted with ClearChoice to ensure that our high standards for liability and indemnification are met.

There is a $0 temp-to-perm fee for hiring a temp directly to the office— meaning if you offer a full-time position to a temp, no conversion fees are owed to the agency.
An average of 10% lower than traditional staffing agencies— meaning you will pay less for much-needed coverage!
The key to success is offering competitive pay rates!

*Please note, like any temporary staffing agency, there is no guarantee that there will be an available temp for the shift that you post; however, onDiem will post shifts on social media and market them to drive interest in listed positions.

Office Manager/Team Lead Resource for Team Questions/Responses related to Temp Providers

(Office Manager/Team Lead asks the team in Daily Huddle or Team Meeting) As you may be aware we are continuing to source for a permanent team member in the (insert role) position. Are you all aware that during this time we may have temp team members who will be working with us?

Please understand that the providers who will join us for temporary shifts may find our practice to be the “forever home” they are looking for. In order for them to see and feel our culture, each of you will play a role. Think about the importance of welcoming them, showing them around, supporting them throughout the day and sharing with them more about our practice and team. Temp providers often decide to join a team permanently based on their experience filling a temp shift.

Can we hire a professional that has worked in our office through onDiem?

onDiem offers a zero temp-to-hire conversion fee, you are encouraged to offer open positions to the professionals working with onDiem

I saw that a temp job is posted at a higher hourly rate than what I have, why is that?

Most importantly, we want you to understand that you are an important member of our team. As a provider and a dental hygienist, you are an important link in our patient’s oral and overall health. You likely are aware that we have had a job posted for (insert position – full time/part time) and we are continuing to source for a permanent team member in this role. In the interim, we can provide access for our patients to get scheduled and receive care through a partnership with temporary team member positions. While these positions can at times fluctuate with market wages as there are many variables that impact the market with temps. It is important for you to also understand that a temp position does not have the same securities of a permanent position. These things can include: regularly scheduled hours, standard operating procedures for safety and clinical care, a growing rapport with patients and team members, and other benefits, and that is why the wages can vary.

Is there a cancellation charge for a scheduled shift?

Cancellation fees:

25% of the total invoice if a scheduled shift is canceled within 24–72 hours of the shift start time.
100% of the total invoice if a scheduled shift is canceled with less than 24 hours' notice.
No charge if cancellation is due to the professional.

Practice User Training

You can view the entire training video from this link here:

Full Training Video

To View Pending Offers/Requests

Locate the shift that has pending offers/requests (you’ll see a red alert symbol in the upper right corner on the shift date, and 'requests' will be displayed in red under the listing description).
Click on the listing to view pending requests/offers.
From here, you can see who has requested the shift or review any offers that were sent.

To Use a Previous Listing

Find the date of the listing you’d like to replicate.
Click on the three dots in the calendar date section.
Select 'Copy.'
This will allow you to reuse the previous job post. You can make any necessary changes and even select multiple dates if the information remains the same for future listings.

To Send an Offer to Professionals

Locate the shift you want to send offers for.
Click ‘Offer to Pros’ under the shift listing.
Select 'All' or pick specific professionals you’d like to offer the shift to.
Hit ‘Make Offer’ to complete the process.
Offering process directly from job listing is currently limited to only being sent to the professionals that have identified that day as available on their calendars. This is a newer feature and many have not yet completed this request. They are however still getting alert of your posts.

To Send a Message to a Professional

Click on the shift listing.
Click on 'Messages' on the left side.
At the bottom of the screen, click on 'Start a message with Chandra G.'

** Note: You can only send messages to a professional if they are scheduled for a shift or if they have sent you a message first.

To Search for a Professional

Click on the spyglass icon (second from the top left).
Use filters such as position, distance, and more to find the right professional for your needs.
Only professionals that have login in the last 30 days will show up here but ALL pros in a 50 mile radius will be alerted to your job when posted.

To Review Submitted Timesheets

Find the previous shift on the calendar.
Select ‘Review Timesheet’ (bolded in red) from the calendar view.
You can view the timesheet status and submit any changes if needed.
No payment should be made at the practice level as the invoices are sent to the corporate level for processing.

Logging in to your OnDiem account

Go to onDiem.com or click the sign in option on the banner at the top of this page
Click login and use your email address as your ID
You should have received a temporary password to use but can click the forgot password option to reset it
go to the settings once logged in to update a password that you will remember for future use.

How to invite a SafePay professional

make an active private post first
go to the icon on the left side menu with three people standing together
click invite SafePay pro and add the information required
select the date this person will work and send
alert the professional to look for an email with an invitation link from us and let them know they need to complete onboarding process before the end of their shift

Digital ID Records

click on the 5th icon on the menu to the left (looks like an open drawer with files)
at the center of the screen, click "onDiem Temps" to see all scheduled professionals
click on the name of the professional and you can now access the license details should you need them to set up an access in your PMS

Creating a temp shift

Log in to your onDiem account and click the briefcase icon (third down on the upper left).
At the top of the calendar, scroll through the months to find the date you need.
Select the date on the calendar and click ‘Create a Job Post’ at the bottom of the date section.
Enter the necessary shift details.
If the hours match for the day, you can choose multiple days on the calendar within the post module (adds a blue ring around date) which will bulk post and duplicate that post for you to all those days chosen.

Create a private posting

at the top of the screen when creating job listing details, click the box nest to "make post private"
this link will then not be seen on our platform but you can send it to a SafePay professional, someone you select in the find professional section, or by copying the link from the post.

To Create a New Listing

Log in to your onDiem account and click the briefcase icon (third down on the upper left).
At the top of the calendar, scroll through the months to find the date you need.
Select the date on the calendar and click ‘Create a Job Post’ at the bottom of the date section.
Enter the necessary shift details.
If the hours match for the day, you can choose multiple days on the calendar within the post module (adds a blue ring around date) which will bulk post and duplicate that post for you to all those days chosen.

To Cancel a Listing

Log in to your onDiem account.
Navigate to the date of the listing you need to cancel.
Click on the three dots next to the listing description.
'Cancel' if the listing has a scheduled professional or any pending requests/offers. If there is no one scheduled and no outstanding requests/offers, select 'Delete.'

To Add an Additional Listing to an Existing Date

Find the date with the existing listing that requires an additional shift.
Click ‘Add a Job Post’ at the bottom of the date section.
Fill in the necessary details and save.

Office Manager/Team Lead Resource for Team Questions/Responses related to Temp Providers

When creating a new temp listing utilize the following job descriptions.

Dental Assistant (Surgical Assistant) Temp

As a Surgical Assistant, you will work under the supervision of a

Dentist and/or Oral Surgeon as their “right hand.” You will support him/her in any and all tasks

related to serving patients which may include pre and post operative care. If this sounds

interesting, we want to hear from you!

Responsibilities

● Our Surgical Assistants perform a variety of duties within the center based on the needs

of the practice. Below are a few responsibilities that you may hold:

● Cultivating a comfortable and welcoming environment for patients, preparing them for

treatment, and obtaining their dental records.

● Providing chair-side assistance and providing pre and post operative care.

● Preparing materials for impressions, taking dental x-rays, as directed by a dentist.

● Sterilizing and disinfecting instruments and equipment, preparing trays of instruments

for procedures, and educating patients on postoperative and general oral health care.

● Handle all substances in accordance with Health and Safety policies.

● Be familiar and comply with all Health and Safety rules and guidance infection control.

● Performing additional office duties as needed to include scheduling and receiving

patients, ordering supplies, and records management.

● Additional duties as assigned per state regulations or licensing requirements.

Qualifications

We’re searching for reliable, team-oriented individuals who thrive in a fast-paced environment.

Additionally, we are looking for the following skills, abilities, and experience:

● Experience as a Surgical Assistant is required.

● Self-starter mentality with a relentless focus on best-in-class patient care.

● Passion for making a difference in patients’ lives and alignment with our values of Impact,

Conviction, Compassion, Passion for Learning, Teamwork, Integrity, and Trust.

All candidates must possess valid certifications that comply with applicable state laws.

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Dental Assistant - Temp

Responsibilities:

● Assisting the Prosthodontist in all chairside tasks related to dental implant prosthetics -

retraction, suctioning, isolation, airway protection, removing and inserting temporary and final

implant prostheses.

● Assisting the Prosthodontist in the passing of dental instrumentation and dental implant parts

and components.

● Preparing materials for impressions and taking dental x-rays, as directed by the prosthodontist.

● Intraoral scanning for diagnostic models and impressions.

● Providing pre- and post-operative care and instructions to patients.

● Sterilizing and disinfecting instruments and equipment, preparing trays of instruments for

procedures.

● Assisting in obtaining medical clearances from patients’ physicians.

● Be familiar and comply with all Health and Safety rules and guidelines on infection control.

● Performing additional office duties as needed to include scheduling and receiving patients,

ordering supplies, and records management.

● Additional duties as assigned per state regulations or licensing requirements.

Qualifications:

● Experience as a Dental Assistant is desired, but not required; knowledge of implant dentistry

preferred. [Center/ Doctor dependent]

● Passion for making a difference in patients’ lives and alignment with our values of Impact,

Conviction, Compassion, Passion for Learning, Teamwork, Integrity, and Trust.

● Self-starter mentality with a relentless focus on high quality patient care.

● All candidates must possess valid certifications that comply with applicable state laws.

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Office Staff: (Treatment Plan Coordinator): TEMP

Treatment Planning involves maintaining the Center’s clinical calendar in our Practice

Management software and scheduling patients. This job function uses strong organizational

skills to coordinate the schedules of prosthodontists, surgeons, clinical assistants, and lab

technicians based on various appointment types.

Responsibilities:

‍

● Ensure the Center delivers a superior customer experience by making Patients and

potential Patients feel like “one in a million.”

● Understand operational metrics and strive for efficient patient scheduling.

● Set Patient expectations for waiting times (no longer than 15 minutes) and the team’s

expectations for a smooth workflow.

● Ensure that all prospective and current Patients are greeted immediately and personally.

Patients should be treated graciously, with thoughtfulness and respect by all Center

team members.

● Provide backup to the General Manager for duties such as check deposits, cash

deposits, end-of-day reconciliation responsibilities & processing reports.

● Perform all other duties as assigned.

● Manage patient intake process, including electronic or paper forms

● Work with the clinical staff to schedule patients and ensure that the center’s

workflow runs efficiently

● Answer and direct all incoming calls

● Utilize problem-solving skills for patient management and to support center and

colleagues for the resolution of issues

● Maintain a clean waiting room

● Scanning necessary documents into patient records

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Qualifications:

● Medical experience or Dental experience preferred

● Previous experience working in inpatient admissions preferred

● Previous experience scheduling medical appointments and treatment plans

preferred

● Strong organizational skills

● Must be a team player with a pleasant demeanor

● Commitment to providing excellent customer service

● Professional dress and appearance required

● Basic computer skills

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Office Staff (Patient Intake Coordinator):TEMP

Job Description::

● Work under the general direction of the General Manager

● Ambassador for the patient experience

● Manage patient intake process including electronic or paper forms

● Work with the clinical staff to schedule patients and ensure that the center’s

workflow runs efficiently

● Answer and direct all incoming calls

● Create a welcoming environment that puts patients at ease and introduces

them to our office that offers a world class experience

● Utilize problem-solving skills for patient management, and to support center

and colleagues for resolution of issues

● Update and manage center calendar

● Monitor patient wait times and work with the General Manager to manage

patient experience

● Perform all other duties as assigned

● Maintain a clean waiting room

● Stock waiting room

● Scanning necessary documents

● Check in orders (Amazon/Office Depot)

● Assist with outgoing shipments

Qualifications:

● Organized, able to multi-task with patients and phones, good communicator

● Dental experience Preferred

● Previous experience working patient admissions preferred

● Previous experience scheduling medical appointments and treatment plans

preferred

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Dental Lab Tech 3 (only to be used for working interviews and will be listed under “office staff” position on website): (TEMP)

Job Description:
‍
ClearChoice dental laboratory technicians work onsite at the dentist office to fill prescriptions

from those dentists. They use advanced technical skills to construct sophisticated implant-based

dental prosthetics to exacting standards for fit and esthetics and use critical thinking to develop

and share complex solutions with the dentist and auxiliary staff. The Tech 3 will work under the

supervision of the Laboratory Manager if one is assigned or may be called to be a lead technician

in the center. While work methods follow established procedures and practices, candidates are

expected to consult with their doctors and team using a high degree of judgment on a patient-by-

patient basis.

Duties and Responsibilities:

‍

● Receiving and entering work orders and accompanying materials including impressions,

models and components.

● The manufacture and fitting of all aspects of All-On-Four dental prosthetics including

accurate manufacture and articulation of implant models, setting of denture teeth, denture

processing and all related components and processes.

● The ability to ensure the accurate and on time manufacture of prosthetics to a patient-

driven schedule.

● Denture and All-On-Four type restoration repairs

● Maintenance of all laboratory facilities, equipment and instruments

● Monitoring of all laboratory related supplies and ordering through paper and/or

computer-based purchase order systems.

● Teaching and mentoring other technicians and auxiliary staff

● Operate computers and standard office type applications such as web browsers, word

processing and spreadsheet software applications as well as dental laboratory specific

applications.

● Maintain only the highest degree of professionalism and communicate clearly both

verbally and in writing

Required Experience/Qualifications:

1. A minimum of seven years of hands-on technical experience is required.

2. Digital Design Experience highly preferred

3. Certification (CDT) or the completion of an accredited dental laboratory program is

preferred but not mandatory.

4. Qualified candidates should have knowledge of:

o Full arch hybrid restorations

o Complete dentures

o Overdentures

o Implant-based restorative techniques

o Knowledge of dental science, anatomy and esthetics

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RDH:(TEMP)

Job Description -

Are you a highly skilled Dental Hygienist who would like to work with an innovative implant

company? Our practice is in need of hygiene support to promote dental health by completing dental prophylaxis; providing oral cancer screening and radiographic studies; charting conditions of decay and disease; performing procedures in compliance with the dental practice act. We value partnership among our team members with the goal of excellent patient care and look forward to working with you!

Requirements -
● At least 3 years experience as a hygienist

● Dental implant experience strongly desired particularly with fixed full arch prosthesis

● Commitment to providing world class patient experience

● Excellent communication skills

● Professional appearance

● Use of Dental Technology, Dental Health Maintenance, Infection Control, Health

Promotion and Maintenance

● Creating a Safe, Effective Environment

● Listening, Teamwork, Thoroughness, Self-Development

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FTE Post Verbiage

To fully optimize the hiring experience, it is highly recommended to also have equivalent position temp shifts available to maximize the marketing support. There is no charge to hire our temps and these shifts can be useful to identify a good long term match. At the bottom of the job description of your temp shifts, it is advised to include: “Long term position available to the right candidate. You can also review our permanent post if interested.” This topic is also covered in the recorded training.

Dental Assistant - FTE

Come Grow Your Career with ClearChoice as a Dental Assistant!

ClearChoice

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.

ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! Serve patients in life changing implant dentistry, while growing your career within a positive employee-centered culture. We’re searching for passionate, team-oriented individuals who thrive in a fast-paced

Environment! At ClearChoice it is about more than restoring teeth; it’s about changing people’s lives.

Opportunity:

● (Full-time/Part-time), paid Dental Assistant position to assist a skilled Prosthodontist in all tasks related to dental implant and prosthetic procedures. [Center/ Doctor dependent]

● Competitive compensation, based on level of experience).
● Benefits package including medical, dental and vision insurance, in addition to a retirement

(401(k)) plan.

● Some roles are eligible for a merit-based, discretionary performance bonus.

● Personal and professional development opportunities are available through ClearChoice

University.

● Career Advancement, several of our top dental assistants have elevated into leadership, and

specialized education and training roles across the country.

Responsibilities:

● Assisting the Prosthodontist in all chairside tasks related to dental implant prosthetics -

retraction, suctioning, isolation, airway protection, removing and inserting temporary and final

implant prostheses.

● Assisting the Prosthodontist in the passing of dental instrumentation and dental implant parts

and components.

● Preparing materials for impressions and taking dental x-rays, as directed by the prosthodontist.

● Intraoral scanning for diagnostic models and impressions.

● Providing pre- and post-operative care and instructions to patients.

● Sterilizing and disinfecting instruments and equipment, preparing trays of instruments for

procedures.

● Assisting in obtaining medical clearances from patients’ physicians.

● Be familiar and comply with all Health and Safety rules and guidelines on infection control.

● Performing additional office duties as needed to include scheduling and receiving patients,

ordering supplies, and records management.

● Additional duties as assigned per state regulations or licensing requirements.

Qualifications:

● Experience as a Dental Assistant is desired, but not required; knowledge of implant dentistry

preferred. [Center/ Doctor dependent]

● Passion for making a difference in patients’ lives and alignment with our values of Impact,

Conviction, Compassion, Passion for Learning, Teamwork, Integrity, and Trust.

● Self-starter mentality with a relentless focus on high quality patient care.

● All candidates must possess valid certifications that comply with applicable state laws.

‍

Office Staff (General Manager): (FTE)

Join ClearChoice Dental Implant Centers as a General Manager

Ready to be part of something transformative? Join ClearChoice Dental Implant Centers

an industry leader changing lives through advanced dental implant solutions. As a

General Manager, you’ll lead a high-performing team and ensure your center operates

at peak performance—delivering life-changing results for patients and exceptional

outcomes for your team.

Job Type: Full-Time

Salary: $90,000–$100,000 base plus annual bonus potential (total compensation range:

$130,000–$150,000+ depending on performance and experience)

Why ClearChoice is the best choice for your career:

•Competitive base salary

• Work in a patient-focused environment with a team that empowers you to succeed

• Enjoy a predictable Monday-Friday schedule—no weekends required

• Take advantage of full healthcare benefits including medical, dental, and vision

• Access a 401(k) retirement savings plan with company match

• Paid time off and holidays to ensure you maintain a healthy work-life balance

• Continuous training and professional development to sharpen your skills

• Thrive in a collaborative, supportive, and mission-driven culture

• Be part of a company where your passion for helping others leads directly to

success—both for your patients and your career

What You’ll Do:

Lead daily operations of the dental center, ensuring clinical and business

excellence

Oversee patient experience and workflow from consultation through treatment

Manage and support a multidisciplinary team of doctors, clinicians, and staff

Implement and drive business strategies to meet performance and financial goals

Ensure compliance with operational standards, policies, and regulatory

guidelines

Analyze data to identify opportunities for growth and operational improvement

Partner with the doctor to ensure high-quality patient care and service delivery

Manage center financials including budgets, forecasts, and P&L oversight

Champion a positive, inclusive, and accountable team culture

Support ongoing staff training and development to drive success

Skills and Experience We’re Looking For:

5+ years of operational leadership experience, preferably in healthcare, retail, or

hospitality

Proven success in leading teams and driving financial results

Strong business acumen, including P&L management and strategic planning

Ability to coach and motivate high-performing teams

Excellent communication, organizational, and problem-solving skills

Experience working in a fast-paced, service-oriented environment

‍

Bachelor's degree preferred; MBA or relevant advanced degree a plus

Why Choose ClearChoice?

ClearChoice Dental Implant Centers are transforming smiles and lives across the

country, with over 100 locations and more than 100,000 smiles restored. As part of TAG

– The Aspen Group, we’re committed to bringing better dental care to more people,

alongside Aspen Dental, as part of the TAG family of brands.

Ready to Join Us?

Take the next step toward a meaningful, rewarding career at ClearChoice Dental

Implant Centers. Apply today and be part of a team that’s changing lives, one smile at a

time.

‍

Office Staff (Patient Education Consultant) : FTE

Join ClearChoice Dental Implant Centers as a Patient Education Consultant

Ready to be part of something transformative? Join ClearChoice Dental Implant Centers

an industry leader changing lives through advanced dental implant solutions. As a Patient Education Consultant, you’ll be at the heart of it all: empowering patients with

the education, confidence, and support they need to make life-changing decisions.

Job Type: Full-Time

Salary: $60,000-70,000 plus uncapped performance-based commissions (total target

compensation range: $120,000-140,000)

Why ClearChoice is the best choice for your career:

•Competitive base salary plus uncapped monthly bonus potential